The Opportunity

We have an exciting opportunity for a Retail HR Business Partner to join SEPHORA UK as the dedicated HRBP for our Northern region, playing a key role in shaping the employee experience across our growing retail network.

In this role, you`ll be a trusted partner to our Store Leadership teams, supporting them in building strong, engaged, high performing teams. From employee relations and performance management to HR operations, analytics and talent support, you`ll bring consistency, clarity, and expertise to all areas of people management.

Working closely with the Head of HR for Retail, you`ll help foster a culture where our teams feel empowered, supported, and inspired, all while contributing to the next chapter of Sephora`s expansion across the UK.

What you`ll be doing

You`ll support and lead activity across the full HR generalist spectrum, including:

• Advise and coach store leaders on effective people management, ensuring alignment with policies and employment law.
• Act as a trusted point of contact for store teams, supporting performance, conflict resolution, and day to day HR queries.
• Partner with the ER Manager to support or lead ER cases (absence, performance, misconduct) and ensure accurate case reporting.
• Oversee HR documentation and administration, ensuring all processes are completed accurately and on time.
• Monitor absence trends through monthly reporting and ensure RTWs and follow up conversations are completed.
• Partner with store leaders to deliver the engagement survey, drive participation, and action key focus areas.
• Support cyclical HR activities (e.g., performance reviews, development processes) to promote a consistent employee experience.
• Drive effective internal communication across retail teams to ensure information is clear, timely, and engaging.
• Prepare HR reports and insights to support data driven decision making across the retail business.

What you`ll bring

You`ll be an adaptable and proactive with the confidence and capability to support busy store environments. You will also bring:

• Strong generalist HR experience, ideally within fast paced retail or high volume environments.
• CIPD qualification (or working towards) is preferred.
• Proven experience supporting managers with people issues and coaching leaders.
• High levels of resilience and the ability to work with agility through constant change.
• Strong commercial awareness and exceptional people skills.
• Outstanding organisation, accuracy, and prioritisation skills.
• Excellent communication skills with the ability to influence at all levels.
• A hands on, solutions focused approach, with flexibility and adaptability.
• Proficiency in Microsoft Office (Word, Outlook, PowerPoint, Excel) and experience with HR systems.

While at Sephora, you`ll find

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

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