Job Title Service Colleague Location Kirkcaldy Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 20 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 20 September 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you`ll be at the heart of the customer experience, serving with heart and pride. Whether you`re stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you`ll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you`ll adapt to the needs of our customers and business, delivering a great experience wherever you`re needed. You`ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You`re open to training and keen to build your skills.

What you`ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you`ll love

Alongside a competitive salary, you`ll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail

It`s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don`t often get to see. In fact, because our business is changing we`re creating new roles all the time! So take the time to look around.

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